Fashion Retail

Resale Terms and Conditions

Welcome to our wholesale program for baby, children’s, and adult clothing. Thank you for your interest and trust in our brand. Please read the following terms and conditions carefully to ensure a smooth and productive experience.

How Does Resale Work?

  1. Website Registration:

    • To start, you must register on our website using a valid email address.
    • After registering, send us a message or email with the email address used to register so we can validate your profile.

  2. Profile Validation:

    • After reviewing your request, we will assign you a Reseller profile, granting access to discounted prices and exclusive resale terms.

  3. Access to Discounted Catalog:

    • Once your account is approved, simply log in to view the adjusted wholesale prices.

Order and Payment Terms

  • No Minimum Order Requirements:
    There are no minimum quantities or order values. You can purchase exactly what you need, offering full flexibility.

  • Mandatory Regular Orders:
    To maintain your Reseller status, you must place at least one order every three months.

    • Quarterly Account Review:
      Reseller accounts are reviewed every three months. Accounts failing to meet this requirement will be converted to retail customer accounts, with regular prices (including VAT and no wholesale discount).

  • Bulk Orders:
    For large quantities, you can place your order through the website and select bank transfer as the payment option. You won't need to make any immediate payment until you receive the final quote from our team.

  • Special Requests:
    For personalized prices or special conditions, please send a detailed quote request, including:

    • Item references.
    • Colors, sizes, and quantities required.
    • Your preferred contact method.

Shipping and Delivery

  • Order Preparation and Dispatch:

    • After payment confirmation, orders are prepared and dispatched within the estimated time frame (typically 3 to 7 business days, unless otherwise stated).
    • All shipments are made via reliable couriers, with tracking options available.

  • Shipping Costs:
    Shipping costs are added to the final quote and vary depending on order volume and destination.

Returns and Complaints Policy

  • Defective Items:
    If you receive a defective item, contact us within 7 business days of receipt to arrange a replacement or refund.

  • Returns:
    We do not accept returns for used or customer-damaged items or items that do not meet resale conditions.

  • Complaints:
    All complaints must be submitted in writing (via email or website form) and accompanied by relevant photos or documentation.

Exclusive Benefits for Resellers

  • Access to exclusive discounts.
  • Personalized support to grow your business.
  • Tailored quotes for bulk orders.
  • Flexible purchasing with no minimum requirements.

Contact Us

For further questions or assistance, please reach out via:

  • Email: [insert email address]
  • Contact Form: Available on our website.
  • Phone: [insert phone number]

Important Note:
By joining the wholesale program, you agree to all terms and conditions outlined here. We reserve the right to update these conditions without prior notice, always with the goal of improving our services.